Buyer & Seller Rules

1. General Marketplace Rules

HUMKT is a digital marketplace where buyers and sellers can participate in transactions involving digital products and services. Every marketplace participant is expected to use the platform responsibly and honestly.

By creating an account, purchasing a product, listing a product, communicating with another marketplace user, or otherwise using HUMKT, you agree to follow these Marketplace Rules together with the applicable Terms of Service, Privacy Policy and other marketplace policies.

2. Buyer Rules

Buyers are responsible for reviewing product information and understanding the conditions of a listing before placing an order. Buyers should only purchase products they understand and intend to use in accordance with applicable laws and platform rules.

2.1 Review Products Before Ordering

• Read the complete product title and description.
• Check the product quantity, type and specifications.
• Review delivery information before payment.
• Check the seller's replacement or warranty conditions.
• Review any product-specific requirements or limitations.
• Ask the seller for clarification before ordering if information is unclear.

2.2 Buyer Account Responsibilities

• Keep your HUMKT account credentials secure.
• Provide accurate information when required.
• Do not share your account with unauthorized persons.
• Do not attempt to access another user's account.
• Do not use the marketplace to conduct fraudulent transactions.

2.3 Order Responsibilities

• Confirm that the selected product is suitable before ordering.
• Provide correct information required for order processing.
• Do not falsely claim that a correctly delivered product was not received.
• Do not manipulate reviews, disputes or marketplace feedback.
• Report genuine order problems through the appropriate support or dispute process.

2.4 After Delivery

Buyers should review delivered digital products promptly after receiving them. If an issue is discovered, the buyer should contact the seller or use the applicable dispute process within the relevant period shown on the product listing.

3. Seller Rules

Sellers are responsible for the quality, accuracy and legality of the products they list. Sellers must provide accurate information and should not mislead buyers about product specifications, availability or replacement conditions.

3.1 Accurate Product Listings

• Use an accurate product title.
• Clearly describe what the buyer will receive.
• Do not intentionally hide important product limitations.
• Use accurate quantity and availability information.
• Clearly state seller-defined replacement conditions where applicable.
• Do not advertise one product and deliver a materially different product.

3.2 Product Quality

Sellers should maintain the quality and usability of their listed products. Products should be delivered in the condition described on the listing at the time of purchase.

• Do not knowingly sell invalid or unusable products.
• Do not repeatedly deliver the same defective product.
• Do not intentionally provide incorrect credentials or information.
• Do not misrepresent product age, type, features or availability.

3.3 Delivery Responsibilities

• Deliver orders according to the product listing.
• Provide complete delivery information where required.
• Respond to legitimate buyer questions regarding an order.
• Resolve eligible product issues according to the seller's stated replacement policy.
• Do not falsely mark an order as delivered.

3.4 Seller Replacement Policy

HUMKT does not impose a universal replacement period for every product. Replacement periods and conditions may be defined by individual sellers and may vary between products.

Sellers must clearly communicate their applicable replacement period and conditions in the relevant product listing. Buyers should review these conditions before placing an order.

3.5 Seller Communication

• Communicate respectfully with buyers.
• Do not threaten, harass or abuse marketplace users.
• Do not attempt to move legitimate marketplace transactions outside the platform to avoid applicable marketplace processes.
• Do not send misleading or fraudulent information.

4. Product Listing Rules

Every seller listing should provide enough information for a buyer to understand what is being offered before purchasing.

5. Orders & Digital Product Delivery

Orders on HUMKT should be completed through the marketplace's available transaction process. Buyers and sellers should keep relevant order communication within the marketplace whenever possible.

Order Process

• Buyer selects a product.
• Buyer completes the applicable payment process.
• Seller provides the purchased digital product according to the listing.
• Buyer reviews the delivered product.
• Eligible issues may be handled through seller support or the dispute process.

Delivery Problems

If a buyer receives an incomplete, incorrect or materially different product, the buyer should contact the seller promptly. If the issue cannot be resolved, the buyer may use the available HUMKT dispute or support process.

6. Replacement & Product Issues

Replacement conditions are generally determined by the seller and the individual product listing. There is no automatic universal replacement period that applies to every product on HUMKT.

• Check the product's replacement period before purchasing.
• Check the conditions required for replacement.
• Keep relevant order information when reporting an issue.
• Do not intentionally misuse a replacement policy.
• Repeated or fraudulent replacement claims may result in account restrictions.

7. Disputes & Marketplace Support

HUMKT may provide dispute or support mechanisms for transactions where buyers and sellers cannot resolve an issue directly.

Buyer Disputes

• Only submit genuine disputes.
• Provide accurate order information.
• Explain the issue clearly.
• Provide relevant evidence when requested.
• Do not submit multiple false disputes for the same order.

Seller Disputes

• Respond to legitimate disputes professionally.
• Provide relevant delivery or order information.
• Do not alter evidence or provide false information.
• Cooperate with marketplace support when clarification is required.

HUMKT may review available transaction information, communications, listing details and other relevant evidence when handling a marketplace dispute.

8. Payments, Balance & Transactions

Buyers and sellers must use the payment and balance features provided by HUMKT according to the applicable marketplace procedures.

• Do not use fraudulent payment information.
• Do not attempt to manipulate marketplace balances.
• Do not exploit payment or balance system errors.
• Do not falsely claim that a payment was completed.
• Do not attempt unauthorized withdrawals.
• Report suspicious transaction activity to marketplace support.

Payment processing may involve third-party payment services or cryptocurrency networks where supported by HUMKT. Users are responsible for confirming transaction details before completing a payment.

9. Prohibited Activities

The following activities are not permitted on HUMKT:

• Fraudulent transactions or payment manipulation.
• Scamming or intentionally deceiving another user.
• Account theft or unauthorized access.
• Attempting to compromise HUMKT systems.
• Uploading malicious files, malware or harmful code.
• Manipulating reviews, ratings or disputes.
• Creating listings designed to mislead buyers.
• Using multiple accounts to evade marketplace restrictions.
• Abusing refunds or replacement processes.
• Harassment, threats or abusive communication.
• Any activity that violates applicable law or third-party platform rules.

10. Account Security

Users are responsible for protecting access to their HUMKT accounts. Never intentionally share passwords, authentication codes or other account-security information with unauthorized persons.

• Use a secure password.
• Keep login information private.
• Log out from shared devices.
• Report suspicious account activity.
• Do not attempt to access another user's account.

11. Reviews & Ratings

Reviews help buyers evaluate sellers and products. Reviews should represent genuine experiences and must not be manipulated.

• Do not create fake reviews.
• Do not purchase or exchange reviews.
• Do not threaten another user over a review.
• Do not intentionally submit misleading ratings.
• Do not use multiple accounts to manipulate seller ratings.

12. Seller Performance

Sellers are expected to maintain reasonable marketplace performance and provide products that match their listings. Repeated problems may lead to additional review of seller activity.

13. Fraud Prevention

HUMKT may review suspicious activity to protect buyers, sellers and marketplace transactions.

Suspicious activity can include unusual payment behavior, repeated disputes, account manipulation, false claims, abnormal seller activity or attempts to bypass marketplace protections.

Where appropriate, HUMKT may temporarily restrict transactions, request additional information or take other actions necessary to protect the marketplace.

14. Account Suspension & Enforcement

HUMKT may restrict, suspend or terminate an account where there is reasonable evidence of serious rule violations, fraud, abuse, unauthorized activity or repeated marketplace problems.

Enforcement actions may vary depending on the nature and seriousness of the activity.

• Temporary account restrictions may be applied.
• Specific listings may be removed.
• Seller privileges may be limited.
• Transactions may be reviewed or held where appropriate.
• Accounts involved in serious abuse may be permanently restricted.

15. Third-Party Platforms

Digital products listed on HUMKT may relate to third-party platforms and services. Those platforms are independent from HUMKT and may have their own terms, policies and enforcement systems.

Buyers and sellers are responsible for using third-party services in accordance with the applicable platform rules and applicable law.

16. Marketplace Administration

HUMKT may review listings, transactions, disputes and user activity to maintain marketplace quality and security.

HUMKT may remove or restrict content, listings or accounts that violate marketplace rules or create a significant risk to buyers, sellers or the platform.

Marketplace decisions may take into account available evidence, transaction records, listing information and relevant communications.

17. Fair Marketplace Participation

HUMKT works best when buyers and sellers communicate clearly, provide accurate information and respect one another.

Frequently Asked Questions